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In this privacy policy we describe how we collect, use, process and disclose your data in connection with our platform and the payment service.

Privacy statement of campstar GmbH

Last updated 1th of March 2021

With this data protection declaration, campstar GmbH (hereinafter: "we" or "us") informs you about the processing of your personal data (hereinafter "data") when visiting our website ( https://www.campstar.com ) and using our services. 

You will also receive information about the rights you are entitled to. Data protection is of great importance to us and we naturally comply with the applicable data protection regulations, the European Data Protection Regulation (GDPR) and the Federal Data Protection Act. Our website and our services are not directed at children under the age of 16. 

If you have any questions about data protection, please do not hesitate to contact us using the contact details given below. 

campstar GmbH
Walcherstrasse 1A, c/o Falkensteiner Hotels & Residences,
1020 Vienna,
Austria
info@campstar.com

I. Data processing within the scope of your visit to our website

When you use our services, there are certain pieces of information we ask for. This is done for the purposes described below and to the extent described below. We will only pass on your data to third parties as described below.

 1. Provision of our website and services

 When you visit our website, we automatically collect and process data from you to provide our website and services. 

To provide our website we collect and process the following data from you:

- the address of the website from which you have been redirected 

- Information about your Internet browser (browser type and version) 

- the operating system of the device with which you access our website and services 

 For security reasons, this information is stored in log files and deleted after 7 days. The data in the log files is stored separately from your other data. 

A longer storage is only necessary in individual cases (e. g. in case of concrete suspicion of abuse or fraud). In these cases, the respective log files are stored until the facts of the case have been clarified and subsequent necessary measures have been completed. 

 To provide our website and its services, we use service providers who process your data exclusively on our behalf. In accordance with our instructions and who have taken suitable technical and organizational measures to protect your rights. Stated in this data protection declaration (so-called contract processors according to Article 28 (GDPR) These include:

- For the hosting of the website including related services: 

· Microsoft Privacy, Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA. Telefon: +1 (425) 882 8080

· Microsoft Ireland Operations Limited, Attn: Data Protection Officer, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Telefon: +353 (0) 1 295 3826

The legal basis for processing your data to provide our website and services is Article 6 paragraph 1 sentence 1 letter f) GDPR. We have a legitimate interest in processing your data so that we can provide our website and its services technically flawless, secure and optimized for your needs. The data of the server log files is stored separately from other data.

 When you visit our website, we also collect and use your information. So, you can use our website and services more conveniently and to measure and improve the effectiveness of our marketing activities. We also use so-called cookies.

Cookies are small text files that are stored on your device via your internet browser. You can find out more about the term and the functioning of cookies and other data protection and technical terms below under "Help with data protection terms".

On our website we allow our partners to use these technologies to understand your surfing behavior. We always use the most data protection-friendly option, for example by pseudonymizing or anonymizing your data as early as possible. This data protection declaration explains in detail how we use these technologies. There you will also learn how you can object to such data use.

You have the option of deactivating the use of cookies by clicking on the data protection tab under "internet options". Depending on your internet browser, there are different methods to reject cookies from websites and cookies from third parties.

 You can generally deactivate the use of cookies in your browser settings. Without the use of cookies, however, some functions of this website may not function or may not function conveniently for you as usual.

 To provide this website we use the following cookies:

 Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

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Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irleand

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

 https://adssettings.google.com/authenticated

 Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

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 Trustpilot A/S, Pilestraede 58, DK-1112 Copenhagen, Denmark

You can find out more about the use of cookies in this data protection declaration at the points related to the use of cookies. You will also find further information on the websites http://www.meine-cookies.org/ and http://www.youronlinechoices.com  about cookies and the individual providers and may object to usage-based online advertising at http://www.youronlinechoices.com/de/praferenzmanagement/ .

You have the possibility to contact us in different ways. This includes contacting us using the forms on our website and by e-mail. Depending on the content of your message, the data processing that takes place within the scope of contacting us may serve different purposes. In general, we store and process the data provided to deal with the issue you submitted. Your data is also stored and processed in a customer management system.

The legal basis for the processing of your data in the context of contacting us is Article 6 paragraph 1 sentence 1 letter f) GDPR. We have a legitimate interest in processing your data so that we can offer you a quick way to contact us and ensure that your request is processed in accordance with your interests.

 Another matter only applies if the content of your contact serves directly to establish a contractual relationship between us. In these cases, we base the processing of your data on Article 6(1), first sentence, point (b) of the GDPR.

 After making contact your stored data will be deleted as soon as it’s no longer required and it’s not subject to any legal storage obligations. The check whether a storage is necessary is carried out at least once a year.

 On our website you can subscribe to a free newsletter including advertisements if you have expressly consented to its receipt. To prevent fraudulent use, you will first receive an e-mail with a confirmation link which you must activate to receive the actual newsletter (so-called double opt-in procedure).

When you register for the newsletter, your e-mail address, your IP address and the date and time of your registration will be transmitted to us and stored and processed by us. Your data will only be used to prove your consent to receive and dispatching of the newsletter.